First login
You don't create your OpenResi account yourself — it is created by the HOA chairman or property manager, who then sends you an invitation email.
Step 1 — invitation email
Email subject: "Invitation to OpenResi — account activation".
The email contains:
- Your first and last name
- Name of the community (e.g. "Apartment Building Hviezdoslavova 12")
- Assigned role (owner, tenant, chairman, vote counter, caretaker)
- Number of the unit you are assigned to
- Activation link (valid for 14 days)
If you don't activate your account within 14 days, the link will stop working. In that case, contact the HOA chairman to send you a new invitation.
Step 2 — setting a password
Clicking the link opens the "Account activation" page.
Here you will see:
- Email — pre-filled from the invitation (you can change it if you want to use a different one)
- Password — new password for the account
- Password confirmation — the same password once more
Below the form you'll see a preview of your profile — verify that the details are correct:
- Community
- Unit
- Role
- Ownership share (if you are an owner)
Password rules
- Minimum 8 characters
- We recommend a combination of lowercase and uppercase letters, digits, and a symbol (e.g.
Bytovka2026!) - Store your password safely — the "Forgot password" function is not yet supported by the app
If the data (unit, share, role) in the preview is incorrect, do not complete activation and contact the HOA chairman immediately. Changing the details after activation is more complicated.
Step 3 — signing in
After successful activation, the app redirects you to the sign-in screen with your email pre-filled.
Enter the password you just set and click "Sign in".
What happens next
You'll land on the dashboard — the main OpenResi screen. More in Dashboard tour.
Common problems
| Problem | Solution |
|---|---|
| The link in the email doesn't work | Copy it manually into your browser. If it still doesn't work, the 14-day validity has expired — request a new invitation. |
| "Account has already been activated" | Use the sign-in page — your account is ready. |
| Profile details are incorrect | Close activation with the X button and contact the HOA chairman. |
| I didn't receive any email | Check your Spam folder. If it isn't there either, contact the chairman — the invitation may not have been sent. |